FAQ
1. What kind of services does Tatacoworldconnects offer?
We offer Anti-loneliness and comforting emotional support services, coaching, guidance, practical and daily life support, fatigue relief and recovery care, child support, integration help, human accompaniment services and more.
2. Are your services available online or in person?
Yes, our services are available both online and in person. Online sessions are available worldwide. In-person services are offered across several European countries, including Belgium, the Netherlands, France, Italy, Luxembourg, Switzerland, Germany, and the United Kingdom. You can choose the option that best suits your needs. Availability for both formats is shown in the booking calendar, where all time slots are updated in real time.
3. How do I book a service?
You can book directly via our website using the dedicated contact or reservation page.
- Choose your service on the site and open its page.
- Click or open the booking calendar or the link in the description.
- Pick your date & time on the calendar and confirm the booking request.
- You will be redirected to the payment page or prompted to click the payment link.
- Once your payment is completed and your booking is confirmed, you will receive a notification or email with the date, time, and details.
Note: Your booking is fully confirmed after payment and acceptance.
Optional: You can try a free 20-minute session via the dedicated button before booking.
4. Do I need to be a member to use TataCoWorldConnects services?
No membership is required for individual services. However, our support groups and special packages are reserved for members.
5. What languages do you support?
We provide multilingual support in English, French, Dutch, and Italian.
6. How much do your services cost?
Prices vary depending on the service and whether it is delivered online or in person. You can check all current prices directly in the services section of our website.
7. Is your support confidential?
Absolutely. Tatacoworldconnects guarantees respectful, non-judgmental and confidential support for all clients.
8. Can I join the support groups?
Yes! We offer emotional, inclusive and cultural groups. You can explore the group section on our website to learn more.
9. Can I get a personalized package?
Yes. We can combine services and adapt support depending on your personal situation and needs. Just reach out via the contact page.
10. Can I talk to someone before booking?
Yes. We understand that some services can feel personal or sensitive, and you may prefer to discuss them before making a decision. The fastest and easiest way to reach us is via WhatsApp at +32 467 692 976, or by email at tatacoworldconnects@gmail.com. You may also book a discovery session.
11. Who are your services for?
Our services are designed for individuals seeking guidance, support, or clarity in their personal situation. Each service is tailored to the unique needs of the client, so we work with people from all backgrounds and circumstances.
12. What is your response time?
We aim to respond to all inquiries within a maximum of 24 hours. However, in many cases, especially via WhatsApp, you may receive a response much faster.
13. What is the fastest way to contact you?
WhatsApp is the quickest way to reach us. In many cases, you may receive a response the same day, sometimes within minutes.
14. Do you offer a free discovery call or session?
Yes, we offer a free discovery session. This allows us to understand your needs, guide you, and recommend the most suitable service for your situation, with no obligation to book a full session.
Please note that the free discovery session can only be booked once per person. For quick questions, you are always welcome to contact us via WhatsApp.
15. How many sessions are needed?
The number of sessions depends entirely on your individual needs and situation. Some clients may only require one session, while others may benefit from ongoing support over multiple sessions.
16. How can I contact you?
You can contact us via email, phone, WhatsApp, Telegram, SMS, or direct call.
For the fastest response, we recommend WhatsApp.
17. Where are you based?
We are based in the Benelux region. For in-person services, our main operational locations are Antwerp, Brussels, Parma, and Rotterdam.
18. Do you travel to other countries for in-person services?
Yes, we can travel internationally for certain in-person services such as buddy service and shopping assistance.
Please note that additional fees apply for travel. Transport costs are covered by the client, and in some cases, accommodation expenses may also be required depending on the location and duration of the service.
All travel arrangements and costs are discussed and agreed upon in advance before confirming the booking.
19. Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel your appointment at least 24 hours in advance for online services and 48 hours in advance for in-person services. If the cancellation is made after these timeframes or on the same day, the payment is non-refundable.
Please contact us as early as possible so we can adjust your booking.
20. What are your availability hours?
Our availability for both online and in-person services is shown in the booking calendar. Please refer to the calendar when scheduling your appointment, as all available time slots are updated in real time.
For in-person services, availability follows office hours:
- Autumn / Winter: from 10:00 to 20:00
- Spring: from 08:00 to 21:00
- Summer: from 07:00 to 21:00
We are generally available 24/7 for online services and client communication, subject to availability.